Loyalty Program

A more Rewarding way to shop

The Shen Yun Shop invites you to be part of a cultural renaissance while enjoying our unique, free rewards program. Enjoy insider experiences, special gifts, and much more.

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Three Simple Steps

  • 1
    Join

    Good news, you can sign up for free today! All you need is your name and email, Don't worry, there are no fees, ever.

  • 2
    Earn

    Earn points and level up by creating an account, submitting product reviews, and buying products.

  • 3
    Enjoy

    As a Member, you’ll be eligible for exclusive benefits, such as special gifts and a behind the scenes look at our designs.

Tier Levels

Customer tiers will be recalculated at the beginning of every calendar year (January 1). Reaching a new tier will apply in the following year. If your account is inactive for 24 months (two years), your points will expire.

Level points
Bronze Free to join
Silver 500+
Gold 3,000+
Platinum 10,000+
Diamond 30,000+

Earn As You Shop

Earn points each time you shop online with us. For every dollar spent online, you could earn up to 5 points based on your tier.

Bronze 1 point per $1
Silver 2 points per $1
Gold 3 points per $1
Platinum 4 points per $1
Diamond 5 points per $1

Redeem Points

You can redeem your points as cashback and apply them on any purchase.

points Equals
50 $1
500 $10
5,000 $100

Perks Table

Bronze

Silver

Gold

Platinum

Diamond

Tier points requirements Free to join 500+ 3,000+ 10,000+ 30,000+
Earn points for every $1 spent $1 = 1 points $1 = 2 points $1 = 3 points $1 = 4 points $1 = 5 points
Redeem points 50 points = $1 50 points = $1 50 points = $1 50 points = $1 50 points = $1
Free shipping (ground)
Get early access to sales events
Get early access to new product launches
Enjoy newsletter content
Enjoy free domestic returns and exchanges
Holiday surprise
Shen Yun Zuo Pin subscription (12 months, up to $360 value) or $200 gift card**

*Customer tiers will be recalculated at the beginning of every calendar year (January 1). Tier points earned this year will count towards the next year. For example, if you reach the Gold tier on March 30, 2023, you will remain in Gold tier in the entire year of 2024. Within 2024, you will have to reach the tier points requirement of Gold tier to remain in it before the year 2025.

**Please note this perk will be offered to all eligible Diamond Members after the tier evaluation on January 1 of the following year.

Sign Up For Free

Already a member? Login here.

Frequently Asked Questions

How do I join the Loyalty Program?

If you were already a Member of our VIP Rewards Program before October 27, 2022, you’ll be automatically enrolled into our new Loyalty Program and your tier level will stay the same until January 1, 2023 when your Member tiers are reevaluated.

If you don’t have an account with the Shen Yun Shop yet, you can create one for free today by clicking Join Now!

There are no fees, ever.

You will earn 100 points automatically after you join and gain access to Members-only perks right away.

What benefits can I enjoy at each tier?

Our Loyalty Program has 5 different tiers based on how many spendable points you have earned from the time you join until the following calendar year (January 1).

Level points
Bronze Free to join
Silver 500+
Gold 3,000+
Platinum 10,000+
Diamond 30,000+

For details on different tier benefits, click here.

How can I start collecting points?

You can earn rewards points by signing up for the Loyalty Program (100 points), leaving product reviews (50-200 points), and making purchases, which earn up to 5 points for every $1 spent.

100
points

Create an account

Sign up and receive 100 points immediately

5X
points

Make a purchase

Earn up to 5 points on every dollar you spend

50-200
points

Review our products

Earn up to 200 points when you upload a review

*Note: Points earned are based on your purchase amount alone excluding shipping fees and tax.

Where can I redeem my points?

You can redeem points during the checkout process with these simple steps:

  1. Login to your account.
  2. Once you add a product to your cart, a ‘Redeem My Points’ button will appear underneath the Checkout button.
  3. Click ‘Redeem My Points’ and select the amount of points you would like to redeem.
  4. Click Redeem.
  5. Your cashback will be applied, and the redeemable points will be deducted from your account automatically.

If you clicked Redeem but don’t end up completing the purchase, the points will return after 24 hours.

Are there any membership fees?

There are no membership fees, annual fees, or hidden fees, ever. The Shen Yun Shop Loyalty Program is solely customized to prioritize your experience!

How will I receive my points?

Points earned will be added to your account after you sign up for the Loyalty Program, make a purchase, and write a review.

You can view your points balance by logging in to your account here.

When do my points expire?

Your points only expire if your account is completely inactive for 24 months. Keeping your account active is simple, just make a purchase, redeem your points, or leave a review once every 24 months.

What’s the difference between spendable and tier points?

Though you earn spendable and tier points the same way, there are some distinctions.

Tier points are a running total of the points you’ve earned within 12 months. Tier points cannot be reduced except when the season resets on January 1.

Spendable points are the points you can redeem for rewards, as you turn in points for rewards, they will be deducted from your spendable points.

When you redeem spendable points for rewards, your tier level will not be affected, as your tier points will not go down.

When will my tier status be re-evaluated?

Every January 1, the Membership tier will be reevaluated. Based on the points earned within the previous calendar year, your tier status could be downgraded or upgraded.

For example, if you were a Gold Member, and only accumulated 1,000 points within the previous calendar year, then your status will be downgraded to Silver.

Can I use my Loyalty Member benefits at the retail booths during Shen Yun performances, or abroad stores?

The Loyalty Rewards Program benefits are only available for our U.S. online store: www.shenyunshop.com. You cannot apply these benefits in global distributors' stores.

What qualifies as an inactive account?

An inactive account means the user has not done the following: updated their profile, wrote a review, made a purchase, or taken any actions in their Loyalty account.

Logging in does not count as an action. If an account is deemed inactive for 24 months, the redeemable points will expire.

  • How do I join the Loyalty Program?
  • What benefits can I enjoy at each tier?
  • How can I start collecting points?
  • Where can I redeem my points?
  • Are there any membership fees?
  • How will I receive my points?
  • When do my points expire?
  • What’s the difference between spendable and tier points?
  • When will my tier status be re-evaluated?
  • Can I use my Loyalty Member benefits at the retail booths during Shen Yun performances, or abroad stores?
  • What qualifies as an inactive account?
  • How do I join the Loyalty Program?

    If you were already a Member of our VIP Rewards Program before October 27, 2022, you’ll be automatically enrolled into our new Loyalty Program and your tier level will stay the same until January 1, 2023 when your Member tiers are reevaluated.

    If you don’t have an account with the Shen Yun Shop yet, you can create one for free today by clicking Join Now!

    There are no fees, ever.

    You will earn 100 points automatically after you join and gain access to Members-only perks right away.

  • What benefits can I enjoy at each tier?

    Our Loyalty Program has 5 different tiers based on how many spendable points you have earned from the time you join until the following calendar year (January 1).

    Level points
    Bronze Free to join
    Silver 500+
    Gold 3,000+
    Platinum 10,000+
    Diamond 30,000+

    For details on different tier benefits, click here.

  • How can I start collecting points?

    You can earn rewards points by signing up for the Loyalty Program (100 points), leaving product reviews (50-200 points), and making purchases, which earn up to 5 points for every $1 spent.

    100
    points

    Create an account

    Sign up and receive 100 points immediately

    5X
    points

    Make a purchase

    Earn up to 5 points on every dollar you spend

    50-200
    points

    Review our products

    Earn up to 200 points when you upload a review

    *Note: Points earned are based on your purchase amount alone excluding shipping fees and tax.

  • Where can I redeem my points?

    You can redeem points during the checkout process with these simple steps:

    1. Login to your account.
    2. Once you add a product to your cart, a ‘Redeem My Points’ button will appear underneath the Checkout button.
    3. Click ‘Redeem My Points’ and select the amount of points you would like to redeem.
    4. Click Redeem.
    5. Your cashback will be applied, and the redeemable points will be deducted from your account automatically.

    If you clicked Redeem but don’t end up completing the purchase, the points will return after 24 hours.

  • Are there any membership fees?

    There are no membership fees, annual fees, or hidden fees, ever. The Shen Yun Shop Loyalty Program is solely customized to prioritize your experience!

  • How will I receive my points?

    Points earned will be added to your account after you sign up for the Loyalty Program, make a purchase, and write a review.

    You can view your points balance by logging in to your account here.

  • When do my points expire?

    Your points only expire if your account is completely inactive for 24 months. Keeping your account active is simple, just make a purchase, redeem your points, or leave a review once every 24 months.

  • What’s the difference between spendable and tier points?

    Though you earn spendable and tier points the same way, there are some distinctions.

    Tier points are a running total of the points you’ve earned within 12 months. Tier points cannot be reduced except when the season resets on January 1.

    Spendable points are the points you can redeem for rewards, as you turn in points for rewards, they will be deducted from your spendable points.

    When you redeem spendable points for rewards, your tier level will not be affected, as your tier points will not go down.

  • When will my tier status be re-evaluated?

    Every January 1, the Membership tier will be reevaluated. Based on the points earned within the previous calendar year, your tier status could be downgraded or upgraded.

    For example, if you were a Gold Member, and only accumulated 1,000 points within the previous calendar year, then your status will be downgraded to Silver.

  • Can I use my Loyalty Member benefits at the retail booths during Shen Yun performances, or abroad stores?

    The Loyalty Rewards Program benefits are only available for our U.S. online store: www.shenyunshop.com. You cannot apply these benefits in global distributors' stores.

  • What qualifies as an inactive account?

    An inactive account means the user has not done the following: updated their profile, wrote a review, made a purchase, or taken any actions in their Loyalty account.

    Logging in does not count as an action. If an account is deemed inactive for 24 months, the redeemable points will expire.

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What our customers say

At the Shen Yun Shop, we love receiving your reviews and honest feedback! The overwhelming support for our mission and high quality designs has been incredibly heartwarming and encouraging. We'd love to hear from you, too!

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Already a member? Login here.