Join our all-new VIP Rewards Program

Join our all-new

VIP Rewards Program

Enjoy up to 25% off all purchases year-round

Where your journey with Shen Yun continues...

Where your journey with Shen Yun continues

Shen Yun Shop VIP Rewards Members enjoy large discounts on all purchases year-round, which previously were only available in promotional campaigns. Non-members must wait for sales events that may only occur few times a year. Members will also earn points for each purchase and enjoy additional benefits including free domestic returns and exchanges, and more. No membership fee required!


All you need is your name and email.

Sign Up For Free

Already a member? Login here.

Non-Member vs. Member

NON-MEMBER
VIP REWARDS
MEMBER
Up to 25% off
listed price
Earn up to 4 points
for every $1 spent
Special coupons
3 times a year
Early access to sales
and new products
VIP holiday surprise
Free domestic
returns and exchanges
Newsletter content

* For membership tier details, click here.

Join our all-new VIP Rewards Program

Frequently Asked Questions

  • How do I join the VIP Rewards Program?

    If you have been subscribed to the Shen Yun Shop Newsletter as of July 15, 2021, you’ll be automatically enrolled into the VIP Rewards Program. You’ll be assigned to a tier – either Bronze, Silver or Gold – and a list of benefits based on your past shopping behavior. If you don’t have an account, you can create one for free by clicking on Join Now! You will immediately be rewarded 100 points when you first join and start enjoying 10% off all online purchases.

    Member Benefits

    Special member price
    Member price
    up to 25% off
    Exclusive coupons
    Exclusive coupons
    3 times a year
    Earn points
    Earn up to
    4 points for $1
    Free domestic returns and exchange
    Free domestic returns
    and exchanges
    VIP holiday surprise
    VIP holiday surprise
    Early access to sales and new products
    Early access to sales and new products
  • What are the different tier levels and benefits?

    Our VIP Rewards Program has 4 different tiers that will be assigned to you based on how many spendable points you accumulated from the time you join until the following calendar year:

    • • Bronze: No tier points required
    • • Silver: 250 tier points earned from the time when you join until the following calendar year
    • • Gold: 1000 tier points earned from the time when you join until the following calendar year
    • • Platinum: 2000 tier points earned from the time when you join until the following calendar year

    You can move to the next tier as soon as you have earned enough points and reached the point requirement of the next tier level.

    Membership Tiers*1

    BRONZE
    0
    tier points
    SILVER
    250+
    tier points
    GOLD
    1000+
    tier points
    PLATINUM
    2000+
    tier points
    Redeem spendable points 100 points = $1
    500 points = $5
    1000 points = $10
    Earn points $1 = 1 points $1 = 2 points $1 = 3 points $1 = 4 points
    Member price for items
    under $300*2
    10% off 15% off 20% off 25% off
    Member price for items
    over $300*2
    10% off 10% off 10% off 10% off
    Free domestic
    returns and exchanges
    Early access to sales
    Early access to new products
    Newsletter content
    Special coupons
    3 times a year
    VIP holiday surprise*3

    *1 Customer tiers will be recalculated at the beginning of every calendar year (January 1st). Reaching a new tier will apply to the coming year. For example, if a customer reaches the Gold tier on 30th March 2021, he/she will remain in Gold tier in year 2022, and will have to reach the tier points requirement of the Gold tier to remain in it before year 2023. Spendable points expire after 2 years.

    *2 Exclusions apply. The items under Falun Dafa Collection and Zhen Shan Ren Art Prints do not qualify for member discount.

    *3 Members who are on the Platinum and Gold tiers before Oct. 31 are entitled to receive a surprise holiday gift at the end of each calendar year.

  • How can I use my special member price online?

    First log into your account. Once logged in, when you add any product to your cart, you will see the Member discount automatically applied to your cart. There is no need for you to manually input any Member discount code at checkout. For example, if you are a Bronze Member, you will see a 10% off discount automatically applied to your cart.

  • How can I use my special member price in store?

    We currently don’t have a physical retail store yet, but we sell Shen Yun Shop merchandises at the retail booths during Shen Yun performances.

    If you join the VIP Rewards Program during the Shen Yun performances at the theater, you can enjoy 10% off all onsite purchases. Simply text your email to 858.286.2886 and present the 10% voucher to the salesperson.

    If you are an existing member of our VIP Rewards Program, you can enjoy 10% off all onsite purchases. Text your email to 858.286.2886 and present the 10% voucher to the salesperson.

    If you want to enjoy the special member price based on your tier, for example, if you are a Gold member and you want to use your 20% off discount, you can only purchase it through online.

  • How can I start collecting points?

    You can earn rewards points by signing up for the VIP Rewards Program, completing your profile, following us on social media, leaving product reviews, and each time when you make a purchase. For every $1 spent online, you could earn up to 4 points based on your tier.
    *Note: Points earned are based on your purchase amount alone excluding shipping fees and tax.

    100
    points
    Create an account
    4X
    points
    Make a purchase
    50-200
    points
    Review our products
  • How can I redeem my points?

    You can redeem points while using your Member discount at the same time. First log into your account. Once logged in, when you add any product to your cart, you will see a button called Redeem My Points underneath the Checkout button. When you are ready to checkout, click on Redeem My Points and you will be able to choose how many points you would like to redeem. After clicking Redeem, your points will be deducted. If you click Redeem but don’t end up completing your purchase, don’t worry, the points will go back to your account after 24 hours.

  • How will I receive my points?

    Points earned will be added to your account after you make a purchase, write a review, share, like or follow us on social media.
    You can view your points balance by logging to your account here.

  • When do my points expire?

    Your points only expire if your account is completely inactive for 24 months. If you make a purchase, redeem your points once every 24 months, your points will continue to roll over.

  • What’s the difference between spendable and tier points?

    Though you earn spendable and tier points the same way, there are some distinctions.

    Tier points are a running total of the points you’ve earned within a calendar year. These points cannot be reduced except when the season resets to a new calendar year.

    This means that when you redeem spendable points for rewards, your tier points will not go down.

    Spendable points are the points you can redeem for rewards, as you turn in points for rewards, they will be deducted from your spendable points.

  • When will my tier status be downgraded?

    At the beginning of every year (January 1), the membership tier will be reevaluated. Based on the points earned within the calendar year before, your tier status could be downgraded or upgraded. For example, if you were a gold member previously, but only accumulated less than 1000 points within a calendar year, then your status will be downgraded to silver or bronze.

  • What happens if my tier gets downgraded?

    You will not lose any of your points accumulated over the period of 24 months, you can still enjoy the benefits of your new tier. Once you’ve met the points level required for the next tier, you’ll be upgraded immediately.

  • I joined the VIP Rewards Program through your U.S. store, can I use the benefits in a local store in a different country, for example, the Australian store?

    The VIP Rewards Program benefits are only available for our U.S. online store: www.shenyunshop.com. You cannot use the benefits in global distributors' stores.

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enjoy up to 25% off all purchases year-round!

All you need is your name and email!

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