We ship worldwide, including to all US P.O. Boxes and US Territories. At this time, shipping is not available to mainland China, APO/FPO/DPO addresses.
We ship to only one address per order. For shipping to multiple addresses, please place a separate order for each location.
Fedex Ground, Fedex International Economy, Fedex International Priority, Fedex Priority Overnight, USPS First Class Mail, USPS Priority Mail, USPS Priority Mail International, and USPS First-Class International.
Standard delivery: Your package should arrive within 3-8 business days from the time of shipping. Please keep in mind your order might take 1-2 days to process. If an order is placed over the weekend, it will be processed on the following Monday.
Express delivery: Orders placed before 12:00 pm (EST) Monday - Friday should arrive within 1 business day from the time of shipping unless additional validation is required. Your package will be shipped using Fedex Priority Overnight. (Please note that some zip codes are not available for this service).
International Delivery: Please allow up to 6 weeks for USPS First Class International Shipping, up to 3 weeks for USPS Priority International Shipping, and up to 1 week for FedEx International Economy. We recommend using USPS Priority International or FedEx shipping.
Note: Please be aware that if you choose USPS First-Class International shipping, your shipment cannot be tracked once it leaves the United States. We apologize for any inconvenience this may cause. If you are from Europe or Taiwan, we have local distributors you can order from. Please click here to select your region. If you are from Vietnam, please contact us to get in touch with our local distributors in Vietnam.
European Union (EU) Value-Added Tax (VAT)
The EU is making changes to its VAT. On July 1, 2021, all orders shipped to the EU will be subject to VAT. Buyers will be required to pay VAT on all purchases upon delivery of goods. At this moment, Shen Yun Shop is not able to collect and remit VAT on purchases shipping to the EU. We apologize for the inconvenience.
Note: We also have a distributor in Europe our customers may order from to save on shipping costs. Please visit them at https://www.shenyunshop-europe.de/
FREE SHIPPING OFFER EXCLUSION
Free shipping on orders over $25 is only applicable to customers living in the contiguous United States and does not to apply to customers living in Hawaii, Alaska, Puerto Rico, Guam, American Samoa, Micronesia, Marshall Islands, North Mariana Islands, Palau, or the U.S. Virgin Islands.
Posters only receive free shipping when they are part of an order that is over $75. Canvas prints are excluded from free shipping.
Orders that do not qualify for free shipping and international orders are calculated based on the total weight, the destination country or region, as well as the desired shipping service.
You may have to pay customs duties and brokerage fees directly to the shipping carrier for international orders. The cost of the duties and brokerage fees will depend on the shipping carrier and the goods purchased.
Tracking Your Shipment
Once your package is shipped, we will send you a confirmation email with a tracking number.If you have a registered account with the Shen Yun Shop, you can track the status of your order as well as your shipment information on our website.